Demio updates Demio.com

New

Demio has added Admins, a new account role that provides the user access to all of the permissions of an Account Owner excluding the ability to make changes to your billing area. This new role does not affect the existing roles, including Account Owner and Member permissions, which will remain unchanged.

Roles:

• Demio now features three different roles: Account Owner, Admin, and Team Member.
  • Account Owner: can access all pages and settings
  • Admin: has writable access to all pages excluding billing (can only download invoices)
  • Team Member: can access events and their profile only

• The Team Role will now be presented as a drop-down menu, with the Account Owner having the ability to perform any action and assign any role to other team members, including the "owner" role
• Host capabilities can be assigned by either the Owner or Admin.
• You can assign as many Admins and Owners as you need, without any specific limit for these roles.

👉 Visit our Help Article to learn how to add and manage team members.

New

We just released the second most requested feature of 2022 — Virtual Backgrounds. 🎉

Users that strive for consistency or a clean, professional scene while recording their sessions will make great use of this feature.

With the virtual background feature, any Host, Moderator, or Presenter who joins the stage can:

• Blur their background

• Adjust the background blur level (high or low)

• Upload up to 4 custom images to use as a backdrop

👉 Visit our Help Article to learn how to use the virtual background feature.

New

A highly requested feature has landed. 🚀

The new date range view in the activity area improves your search experience by providing quick access to filtered event data (people, messages, & insights) by a date range.

👉 Export search results in a CSV format.

👉 Receive an email to download your file when the export process is completed.

👉 Visit our Help Article to learn how to use the date range filter.

New

We are offering more flexibility to our Premium plan.

Starter and Growth users can now upgrade to Premium in the Billing area without connecting with the Support team. 🎉

Premium users can manage their account in the Billing area and:

• Upgrade to larger room sizes
• Add additional hosts
• Update your billing address and credit card info
• View/download past invoices

👉 Jump to the pricing page to learn more about the Premium plan.

New

We've made some changes to how you add events to your calendar:

⏰ Set an estimated session duration

Now you can set your actual session duration. This update provides more flexibility when scheduling events and allows your registrants to allocate the correct amount of time to attend your event.

These changes will be reflected on the attendee's calendars when they select the Add To My Calendar option on the Success/Thank you page or click the Add to Calendar link in the email notification.

🗓 Add all sessions (Series events)

When registering for a Series event with multiple individual sessions or recurring events and selecting the option Add to My calendar, it will add all the sessions in the series to the attendees and admin calendars instead of just the first one.

And much more:

• Included the Join link to the Location field for admins and attendees

• Included an option in the Customize tab/Event Admins session for the Host to add sessions to their calendar when clicking on the expandable menu

• Pass the Unique Join Link when moderators/presenters add a session to their calendars from the email notification

• Included additional details to the Notes/Description session to help attendees manage their registration or reach out to the event organizer for assistance

• Renamed Outlook Web App to Outlook.com

New

We just launched the highly anticipated room updates! Included are the following…

🧑‍🏫 New Room Sizes: Our team improved the webinar room to support up to 3000 attendees! You can upgrade your plan to 1500 or 3000 room sizes.

🤳 Profile Picture Upload: Now, you can upload your profile picture directly on Demio. Head over to your profile settings to personalize that now.

🗂 Materials and Resources: The drag-and-drop functionality easily allows admins to re-order resources and materials in the user dashboard exactly how they want to see them in the room.

💬 Messages area: A whole new way to mention people on the chat. As attendees type a few letters, it would fill that possible list of people in the room that starts with that specific set of letters.

And finally, a completely upgraded room experience, several improvements under the hood, and much more!

New room sizes are only available on our Premium plan; you can learn more about this plan on our pricing page.

New

Salesforce, meet Demio 🤝

We've just added the ability for you to connect Demio with your Salesforce account!

With our all-new, native Salesforce integration, you'll be able to make your webinar campaigns more effective and use this information to segment your contacts or leads in Salesforce via Campaigns 🔥

Supported actions:

• Create and Update Leads and Contacts

• Add Leads or Contacts to Campaigns

• Update Member Campaign Status

• Record Activity History

Salesforce integration is only available on our Premium Plan; you can learn more about this plan on our pricing page.

👉 Jump to our Help Article to learn how to connect with Salesforce.

New

We implemented new Stripe functionality to properly bill customers that have 3D secure enabled on their credit cards. The 3D Secure aims to reduce fraud and provide added security to online payments.

We embedded a Stripe element to the Credit Card modal in the Billing Area. When you upgrade or add more hosts to your account, Stripe might require authentication to confirm that transaction, and that's 3D secure!

We also made changes to the website and sign-up page for new customers. We embedded a Stripe element to the checkout page on the website and included Country and Zip Code validation on the sign-up page.

👉 Jump to our help article for additional details.

New

We just launched three improvements on how users access and export chat messages when the event ends.

First, we've created a brand new Messages table that will provide an easy way for you to manage and export message stats within the Activity area.

With this update, you will be able to filter by All Messages (messages + questions) or Questions and search by name or email. All admin messages are now included in the Messages table and CSV report.

Longer messages would have a tooltip for you to view the entire message when hovered on and you can copy the message from the tooltip.

Next, we've added a Message Summary in the Insights table.

Demio now shows total Messages and Questions and an option to Export CSV in the Insights area. You can choose to export all messages or only questions.

Lastly, we fixed the issues with the CSV report and now you can export the chat logs in a sequential transcript 🙌 This update also applies to the on-demand messages page.

New

Picking the perfect emoji has never been easier. Now you can incorporate an element of fun into your event title. With the Emoji Picker, you can find the best suiting emoji for your event in seconds.

Emojis add an extra dimension to how we express ourselves in our day-to-day interactions that can be otherwise difficult to do with text only 😜