Demio updates
Demio updates

We improved how attendees join sessions! πŸ’»




We just launched two improvements to how attendees join sessions on Demio.

First, we've added a formal queue system to manage attendees once attendance exceeds the room sizeβ€”we'll add new attendees to a queue where access will be granted as spots open up.


Additionally, admins will be notified once the room reaches capacity, along with a clear indication of how many attendees are in the queue.


Next, we've adjusted the room flow to show the Join Room anytime someone accesses their join link. This change ensures that only those who join the room will be added to the queue and allow us to auto-redirect attendees to the room once a session begins (previously, they would need to click Join once the session started before gaining access to the room).


​This change will mean attendees that join the session before it goes live will be in the room right as the session starts, ensuring they don't miss those first crucial moments.

Connect Demio with your HubSpot Account πŸš€

Now, you can connect Demio with your HubSpot account πŸŽ‰

By connecting Demio and HubSpot, you can automatically send attendees' and registrants' data from Demio to HubSpot and use this information to segment your contacts in HubSpot.

Supported actions

  • Create and Update Contact

  • Add Contact to List

  • Record Timeline Event - a HubSpot activity record will be created any time a person registers for a session or attends/misses a session (recorded once the session ends).


HubSpot integration is only available on our Premium plan; you can learn more about this plan on our pricing page.

πŸ‘‰Jump to our Help Article to learn how to connect with HubSpot.

Track the source of your registrations in Demio! πŸ’―





We've just added the ability for users to track the source of their registrations in Demio! This feature will allow you to monitor the performance of your registration campaigns and provide precise data about conversion and traffic sources. πŸ”₯

Any time someone registers for one of your events, we'll automatically capture and store their registration source if it's available. We'll grab any UTM parameters accompanying the URL and a Referral URL if a specific website shares the registration link.

All source tracking data will be available within the People table found on your event's Activity tab.

[Registration Source Tracking] Activity_ People Card.png

As source tracking comes enabled across all registration pages and any values are captured automatically (as long as they're passed/detected), you can begin using standard UTM parameters in your URLs, and it'll start tracking your registrations.

Additionally, source tracking is supported across our embed form options as well.

This feature is available for Growth and Premium plans. We will still capture data for Starter plans but won't include it in the CSV report or the People table. Upgrading will retroactively unlock previously captured data.

πŸ‘‰Jump to our Help Article to learn how to track registrations.

Flexible Host Options! πŸ‘‘ (New Plans)





We've implemented changes to our subscription plans that'll allow you to easily add additional Hosts to your accountβ€”giving you much more flexibility within a single company account.

This change follows a previous update we madeβ€”the ability to easily add multiple team members, with granular control over which members occupy Host spots.

These two additions will help teams manage and consolidate multiple accounts into one, allowing all members within their organization to run events from a single account (with even more improvements planned for the future).

New Plan Changes

Our new plans will factor in the number of Hosts (in addition to the room size), starting at a minimum of one, and which you can increase/decrease as needed.


Our Growth plans offer up to 5 Hosts, with Premium providing for users that need even more (the Starter plan will remain capped at 1 Host).

We've also retired our Business plans in favor of offering additional room size options (500- and 1000-Attendee Room Sizes) at the Growth-level.

Note for Legacy Users

We'll be working closely to migrate all existing users to the new plans. This migration process will ensure that all users are moved to current plans, allowing them to receive future feature updates correctly and have access to add additional Hosts to their plan.

The vast majority of existing users will experience no disruption to their current subscription, as we'll be moving them to completely equivalent plans. For those that are affected, we'll be personally reaching out.

Learn more about the new changes as a whole or access answers to common questions for legacy users.

Support up to 6 people on Stage! πŸ™Œ

Our team just updated the room layout for all Demio plans to support 6 stage spots (from the previous 4 spots)!

Expanding the stage size will provide you more flexibility on your events. You can now have up to 6 people on stage at the same time! πŸŽ‰

[5-6 Stage Size] Desktop_ Custom (1).png

The increased stage size will be automatically applied to all upcoming events.





Translucent Stage Cards, New Avatars, and More!

We've pushed a few small improvements: Translucent Stage Cards, New Avatars, and an Updated Session Status


Translucent Stage Cards

Based on some recent feedback, we've updated the stage cards within the room to use a translucent background when users aren't sharing their cameras. This change should provide a more branded appearance to the cards, allowing the background color to shine.

New Avatars

We've added new placeholder avatars for people who don't have a Gravatar associated with their email address. The new style opts for a more neutral look to ensure that it works well with any/all brand colors used for your events.

Note: You'll find the new placeholder avatar styles in the room, directly in the account (for event admins and team members), as well as on public registration/replay pages for featured presenters.

Updated Session Status

Finally, to add more clarity around sessions, we've improved the language around a session's statusβ€”precisely when the session has not started.


Any admins that join the room will find a "Not Started" status message in the Event Details button and within the helper text used across the room.





Up to 4 People on Stage (All Plans!)

While this was already the standard stage size for most plans, we needed to make a few key updates to our room architecture for 1000-attendee room sizes.

We're happy to stay that a stage size of 4 is now the standard across all plans (and all room sizes) on Demio.





Use a Custom Domain for All Public Pages! 🌐

Add your own domain, or sub-domain, to Demio in order to provide an even more immersive brand experience for your audience. πŸ”₯


Once connected, and set as the default, your domain will be used for all event pages (room, registration, recording, and more).

Here's an example in the room:

Screen Shot 2021-06-14 at 12.00.15 PM.png

What about existing links?

We've made it simple to add a custom domain, while preserving all existing links (registration, join links, etc) that have already been shared. This way, you don't have to worry about any broken or dead links.

Any connected domains that are not set as default will automatically redirect to whatever domain is set as the current default.

This feature is only available on our Premium plan; you can learn more about this plan on our pricing page.

Already on the Premium plan? Simply add your domain from the settings area to get started.





Invite Your Entire Team to Demio & Enable Host Ability Separately πŸ‘¨β€πŸ‘¦β€πŸ‘¦

Now, you can invite as many team members to your Demio account as you need, regardless of what plan you're on. No additional cost.

You'll still be limited by the number of Hosts on your account. However, with the new updates, you can easily enable or disable Host Ability from any team member based on available spots.

  • Team members without Host Ability will be able to login, as well as create & manage events.
  • Team members with Host Ability will be able to do all of the above, as well as Host events, and they will occupy a Host spot on your plan.


πŸ‘‰ Jump into your account to invite your team.

Additionally, you'll now see yourself as the account owner listed on the team page. You can even disable Host Ability from yourself and enable it for a different team member.

Upcoming Plan Changes

​If you currently have any team members who are not hosting events, we recommend disabling Host Ability from their account within the team area.

In the near future, we plan on making some adjustments to our current plans & pricing, specifically around additional Hosts. We'll be reaching out to you prior to any changes if you're affected by them.





A Brand New Room Experience Has Arrived! πŸ’š





homepage - header.png ​

We just launched the highly anticipated room updates! Included are the following…

πŸ§‘β€πŸ« Stage Management: Improved control of who's shown in the room and when. We've also increased the webcam limit for most plans.

✨ Dynamic Layout: The new room will automatically use unique layouts optimized to fit each individual's viewing experience.

πŸ”¦ Spotlight: A whole new way to keep the focus on the content. Hosts can spotlight materials/screenshare at any time.

🎨 Custom Room Background & Icon: Customize the background color of the room & upload a company icon β€” head over to your branding settings to personalize that now.

πŸ—‚ Materials List: A better approach to managing your slides & videos. In the room, Hosts and Presenters will find a dedicated Materials button at the bottom toolbar.

And finally, a completely upgraded room experience, several improvements under-the-hood, and much more!

​ Read our blog post to learn all about the new changes, or jump directly to our updated Help Article to get access to more resources.